At SSV Washing Machine Repair, we are committed to providing high-quality service to our customers. Your satisfaction is our top priority, and we strive to ensure that every repair meets your expectations. However, we understand that there may be instances where you seek a refund. This policy outlines our procedures regarding refunds.

Service Satisfaction Guarantee

If you are not completely satisfied with our repair services, please contact us within 7 days of service completion. We will work with you to address any issues or concerns you may have. Our goal is to resolve any problems to your satisfaction, whether that means revisiting the repair or providing further assistance.

Refund Eligibility

Refunds may be granted under the following circumstances:

1. Unsatisfactory Service: If the repair does not resolve the issue as communicated before service, you may request a refund.
2. Service Cancellation: If you cancel your appointment before our technician arrives, you may be eligible for a full refund of any advance payment made.

Please note that refunds will not be issued for:

• Change of mind after the service has been completed.
• Issues that arise due to misuse, neglect, or external factors unrelated to the repair.

Requesting a Refund